Frequently Asked Questions

Shipping is based on the rates charged to us by our manufacturers, and is calculated at checkout.

Regular orders are shipped via US postal services.

We ship domestically within the USA, including military APO/FPO addresses, and US territories.

Please refer to the tracking number that was emailed to you when your merchandise shipped. If you don’t see it, please check your spam and junk email folders.

Orders are produced and shipped in the order received, and regular production time may take up to 7 business days depending on the product ordered. During higher-demand times production times may be higher, and we appreciate your patience and understanding while we work to fulfill your order.

If there is an inventory supply concern with our manufacturers, we will attempt to have your product made from another manufacturer for the same cost and shipping rates. If there is a change in cost we will let you know and request confirmation to bill for the higher amount prior to processing your order.

Please contact us if it has been greater than 7 business days since your order has been placed and you haven’t received tracking information yet. Please allow up to 7 business days for responses.